Complaint is expressions of
"displeasure" in response to an action that is seen by the speaker as
unfavorable
Here are expressions you can use when complaining:
•I
have a complaint to make …
•I
want to complain about
...
•Excuse
me but there is a problem about ...
I'm angry about ...
Example of
Complaint
•
Excuse me but you
are standing on my foot.
•
I want to complain about the noise you are making
I'm angry about the way you treat me.
•Excuse
me but you
are standing on my foot.
•
I want to complain about the noise you are making
I'm angry about the way you treat me.
Responding
to complaint
Positive
response
to complaints:
•I'm
sorry, we promise never to do the same mistake again.
Negative
response to complaints:
•We
are sorry but the food is just alright.
Command ??
Command is a sentence that expresses a command.
Commad in use for older people to younger people.
Exp. Don’t Disturb!
*if the sentence is not a verb, at the beginning of the
sentence add "be“
Exp.
Don’t be lazy girl!Request
Request is a command.
but more polite.
The sentence starts
with the word
“Would”
“Could”
“Can”
and ending word
“Please”
Exp. : Would you help
me please?
Can you get me a
glass of water Please?Suggestion
Suggestion is a solution intended to solve a problem
in a sentence to give
suggestions :
Using
modal
•Should
•Ought
to
Using
phrase
•Why
Don’t You
•You
had better
Exp :
Should
•You should study
hard.
Ought To
•You ought to write
a letter to me not to him
Why Don’t You
•Why don’t you go home now?
You Had Better
•You had better brush your
teeth
Tidak ada komentar:
Posting Komentar